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Youtube URL for Preview Video - Not Working

Discussion in 'Tes Authors' Group' started by FeedYourBrain-WithScience, Dec 3, 2018.

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  1. Anyone else having issues getting the Youtube URL "Add" button for video previews to work? Worked fine when I uploaded things a few weeks ago, but today, it's doing a whole lot of NOTHING when I paste a shareable URL to a video preview, and click "add".

    Thanks!
     
  2. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hello @FeedYourBrain-WithScience,

    Are you still having problems with this issue? If so, please can you let Customer Services know by emailing help@tes.com so that my colleagues can alert the relevant team.

    Thank you.
     
  3. **SOLVED**

    Was doing some problem solving for support this morning, and realized that I could still add Youtube URLs for my older video previews....just not the latest one that I made.

    The URL that Youtube gave me worked fine...I could paste it into a browser bar, and it would take me to the correct video, and it would play.

    On a hunch, I deleted the preview from Youtube, and re-upped it, which created a new URL for the video...and presto, I can now add it to a resource via the Youtube preview button just fine.

    Odd
     
  4. TES_Rosaline

    TES_Rosaline Administrator Staff Member

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