I've had this "update available" thing on the bottom bar for ages so today, like an idiot, I clicked update. Laptop now comp!etely nonfunctional. Won't log onto internet (am on phone); tells me I can just uninstall but if I reinstall 7 ( which was a school disc from a place I no longer work at) I'll lose all my personal data. Now I can accept myself as a computer ignoramus but I'm pretty sure I'm the majority in this. So does MS have no responsibility for misleading people into thinking they are just updating something that won't cause their PC/laptop to totally die on them?