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Where do I find my downloads?

Discussion in 'Tes Authors' Group' started by freckle06, Feb 15, 2017.

  1. freckle06

    freckle06 Lead commenter

    I've downloaded a few resources, but how do I find them quick and easily?? I can't see a tab that says 'my downloads'.

  2. jemmadaniels

    jemmadaniels New commenter Staff Member

    Hi freckle06, if you click on your username in the top right-hand corner you will see a drop-down menu appear. Click on 'My resources' here and it will take you to a list of your downloaded resources.

    Many thanks,
  3. MissHallEnglish

    MissHallEnglish Occasional commenter Forum guide and community helper

    I also don't find it easy. I seem to only find 'my downloads' by going via the 'favourites' link.
    The 'My Resources' takes me to a list of my resources, that I've uploaded.
  4. MissHallEnglish

    MissHallEnglish Occasional commenter Forum guide and community helper

    Ok so I've just tried it. Didn't realise the 'My Resources' was a link - I just assumed it was a subheading.
  5. freckle06

    freckle06 Lead commenter

    That's what I thought too.

    Thank you, have now located them!
  6. traceywithane

    traceywithane New commenter

    i don't have that option in my drop box, just checked again. so where are they? Amongst the gigantic adverts no doubt
  7. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hello @traceywithane, have you logged the issue with the Customer Services Team? Please can you email help@tes.com about your issue and my colleagues will be able to help you or contact the relevant team.

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