I have just received a very negative review and it has really upset me. The resource in question has already received 5 reviews, all of which are positive. 4 reviews have rated it with 5 stars and the other one with 4 stars. However the one I have just received left 1 star but the comment read 'nothing hated it.' The person who left it is from Saudia Arabia and has not uploaded any resources. Why would anyone take the time to be so cruel. I have lots of free resources and over the years since I have been a member I have received lots and lots of reviews. Never ever have I received a review so hurtful. I intend contacting Tes tomorrow to inform them of this unkind and unjustified review. I am unsure as to wether or not reply to this person. Any advice please?