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Update on missing avatars

Discussion in 'Welcome lounge and forum help' started by TES_Pippa, Sep 15, 2015.

  1. TES_Pippa

    TES_Pippa Guest

    Hi all,

    A number of you are experiencing some issues with their avatars not showing. I've seen across a number of threads people asking when will their avatar be fixed, and so wanted to respond in one place so that those experiencing this issue could be updated.

    Whilst we have identified the problem we will not be able to fix it until we do go live with the new site, as the fix will be included in a big data migration from the old community to the new. It will be at this time the rest of the threads and posts from February onwards will be brought across too.

    Thanks for your continuing help in testing our new beta site.

    Pippa
     
  2. TES_Rosaline

    TES_Rosaline Administrator Staff Member

  3. marlin

    marlin Star commenter Forum guide

    @TES_Rosaline @Lara mfl 05
    Posting here, away from the pre-mod thread as a test.

    I think many people will be happy once the avatar issue is resolved. I'd like to change mine as I've found another that I prefer.
     
  4. FigmentOYI

    FigmentOYI Lead commenter

    @TES_Rosaline
    As long as my avatar comes back eventually :)

    Edit: still in mod mode
    upload_2015-9-15_13-7-2.png
     
  5. TES_Rosaline

    TES_Rosaline Administrator Staff Member

  6. TES_Rosaline

    TES_Rosaline Administrator Staff Member

  7. marlin

    marlin Star commenter Forum guide

    I can see Figments post - am I supposed to?
     
  8. guinnesspuss

    guinnesspuss Star commenter

    Why have some 'come over' and not others? Is it the ones TES supplied haven't and the poster created ones have?
     
  9. FigmentOYI

    FigmentOYI Lead commenter

    A post for you to test @TES_Rosaline

    Edit: not in moderation on this thread :)
     
  10. Spiritwalkerness

    Spiritwalkerness Star commenter

    @TES_Pippa @TES_Rosaline
    Initially, my avatar didn't transfer with me. I rootled around in preferences and added it there. It did add it to my Profile Page but it still didn't show up on the main pages. However, a day later it did - so I'm not sure if it is a huge problem to fix or not.

    Figgs, have you tried re-entering your profile pic? Forgive me if your answer is a terse 'Of course I blimmin' have'
     
  11. Spiritwalkerness

    Spiritwalkerness Star commenter

    Am experimentin! Have done what I did previously and have changed my avatar at 17.03. I'm going to log out and log in again.
     
  12. Spiritwalkerness

    Spiritwalkerness Star commenter

    Well, it did take Theo's a few days to change. Let's wait and see
     
  13. Rott Weiler

    Rott Weiler Star commenter Forum guide

    Took mine nearly 3 days before the change appeared on my posts :rolleyes:
     
  14. Spiritwalkerness

    Spiritwalkerness Star commenter

    OOOh come on - what do you all think I've changed it to?
     
  15. marlin

    marlin Star commenter Forum guide

    @Spiritwalkerness
    This is what I see
    upload_2015-9-15_17-26-14.png
     
  16. Spiritwalkerness

    Spiritwalkerness Star commenter

    Yep but I have changed it in my Profile preferences. Am just awaiting to see how long it takes to alter. Just thought you'd like to chance yer arm and guess what I've changed it to...as I type I realise how ridiculous a challenge. I may use the 'edit' facility
     
  17. marlin

    marlin Star commenter Forum guide

    :oops: Sorry - thought you were asking what we could see now.
     
  18. Spiritwalkerness

    Spiritwalkerness Star commenter

    I can see why you thought that. Sorry :D
     
  19. Spiritwalkerness

    Spiritwalkerness Star commenter

    OOOh three hours and 13mins to change. So it can be done
     
  20. FigmentOYI

    FigmentOYI Lead commenter

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