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Unable to purchase resources

Discussion in 'Welcome lounge and forum help' started by defenceagainstthedarkarts, Jul 1, 2019.

  1. defenceagainstthedarkarts

    defenceagainstthedarkarts Occasional commenter

    Can anybody help? I get to payment and even though I am definitely entering my card details correctly and there's money in the account, it won't go through. I have tried with two different cards now. Help!
     
  2. marlin

    marlin Star commenter

  3. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hello @defenceagainstthedarkarts,

    Sorry to hear that you are having problems purchasing resources. Have you had a response from the Customer Services Team?

    Thank you @marlin for your help.
     

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