I started working as a Supply teacher in september 2017 and am being paid through an Umbrella Agency. As you will be aware, they receive my pay from the agency and from it deduct their margin, some holiday pay and employers NI before the rest goes as my gross taxable pay. Every week i work, about £100 from my pay is set aside as my holiday pay. I had been accruing this to cover the approaching summer holiday period, during which supply teachers obviously do not get paid. I have kept records and i should now have accrued around £2800. Today, i emailed the umbrella agency to ask them what their figure for my holiday pay was, only to be told it was £500. I emailed the guy back saying he must have made a mistake but he emailed back saying that their system is only showing £500 so whatever i had accrued upto April 5th this year had been lost if not taken by that date. So over £2300 lost because i did not claim it by April 5th. Lost? My money lost? I am ready to take this all the way with them but would like to ask what people think. The guy said this was in my contract. Could be in my contract but that doesnt make it fair. This is money i have worked for. Even if it was in my contract, would it not be the right thing for them to do to inform me as the deadline approached to take my holiday pay so i do not lose it? I have emailed their complaints department and hope to hear back from them on Monday, but how could i lose £2300 of my money because i did not ask for it by a certain date? So who have i lost it to? Any advice would be appreciated please.