Because parents aren't in school, and don't really know what's happening, and want to believe that whatever they read in the news has no impact on their own child. 1. Yes, that class is being taught by a cover supervisor. Unfortunately, we are unable to attract any science specialists and two of our teachers left the profession altogether last year. 2. No, our cover supervisors aren't qualified. But they are cheap, and we can't afford qualified teachers in the current political climate. 3. Provision for SEN students is a disaster. We just don't have the resources to provide proper support, or to offer our teachers the kind of training and preparation time they would need to meet these pupils' needs. 4. I understand that your child's exam preparation is affected by that teacher's absence. She is a hugely committed professional, and feels so personally responsible for every child's welfare and education that she had a terrible emotional breakdown with very debilitating symptoms. We're doing our best to support her back into work, but really, she may never recover. 5. I really wish I could tell you more about the courses your child will be starting in September, but the syllabus still isn't ready for publication, so we haven't been able to start planning its implementation at all. 6. Well, we've abandoned the course that your child had hoped to take because it wasn't financially viable. And their maths class now has 34 students in it, and is split between two teachers; so really it's difficult to say exactly what their next learning steps should be.