So there I am perusing the fine details of my annual water bill summary (as you do) and OK, our house averages 120 litres a day (about 5 days' consumption in our camper van). I can live with that, or maybe less if we flush the bog less frequently and switch the dishwasher to Eco. It says the average for a 2 person household is 276 litres a day so we're doing alright. OK, I understand that the bulk of the above ends up in the sewer, so we pay for it to be taken off the premises. But hold on, what's this £101.92 a year I pay for rainwater to be taken away? I have water butts on every downpipe and one of those drains into a soakaway. It took the best part of 2 months for my waterbutts to refill during the summer, so it looks like I've been paying United Utilities to remove non-existent summer rain from Surfbus Towers. Apparently you can claim a discount but only if every downpipe goes into a soakaway or a natural watercourse. The garden of my loud powertools obsessed neighbour over the back hedge is looking increasingly like a soakaway to me.