Colleagues, I wonder if any of you could shed some light to assist in this scenario. During an Art timed test a colleague was asked by the invigilator to provide some technical advice on a student's piece, whch they did. Later that evening little "Cressida" went home and blurted out to her father that the teacher had instructed her to change her entire piece and that having complied she wasn't going to have enough time to cmplete the work in the allotted time. The father then emails the HT a blistering attack on the teacher's ethics, professionalism, and says that this teacher's "instructions" will have blighted poor Cressida's ability to get a decent exam mark and that heads should role. He cites the instructions to candidates on the school's VLE as his authority in calling into question the teacher's actions. A few pertinent points: 1. The school and department are aware of the commentsd ion para 6.4 of P15 of the ICE requiring an Art teacher to be present to invigiliate in order to give individual technical assistance to candidates; 2. The assistance given was in the opinion of the teacher technical advice and nothing more which the student was free to follow 3. As it happened the student finished her piece well in time (the email was sent on the evening between the first and second day of the timed test and so was probably premature). The teacher has been asked to give a response in writing to the SMT and has provided the background and detail which will go from the HT via the SMT challenging some of the comments made by the father about "Cressida's" version of events as relayed in his email stating clearly the facts. The response also suggests that the SMT quote the professional guidance on the conduct of exams to inform the parent of the bounds and judgement that an art teacher is permitted to use in the course of the timed test. The issue is this: the school will likely defend its position but the SMT are non art specialist and isn't going to appreciate the difference between Art and other exams when it comes to interpreting what is and is not technical assistance. Has anyone faced a similar situation and can shed some light on this? Equally, does anyone have any links to any guidance on what constitutes technical advice in this context that can help enlighten the SMT should there be any come-back from the parent? Thanks in advance.