Thanks Beachnut! From what you have posted, it looks as though I am kind of on the right track!! I completely agree with your point about consistency. I think teacher training is very helpful for parenting! There is nothing worse than hearing parents out saying "Johnny don't do that" in a very disengaged sort of voice, then not following through. I am persisting with the stern voice and face in the hopes that she gets to recognise it eventually. I have myself worn ragged getting up to pull her away from the dvd player but, like you say, if I don't keep doing it, she won't realise that I really mean it when I say "no". I like the idea of taking my sails out of her wind. Sticking the clean nappy on her head seems to help at changing times. Thanks also for reassuring me that it is a normal phase. Today my lovely, sweet natured little girl was a bit of a horror!!! She will hopefully grow out of it.