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Supply agency owes me money, what can I do?

Discussion in 'Supply teaching' started by Patriziapg, Nov 2, 2017.

  1. Patriziapg

    Patriziapg New commenter

    I am new to supply. My first job was with Abacus education and I did 2 weeks for them in the same school. They told me the daily rate was £140 , but then they paid me £119.
    I have been calling and emailing them but they are ignoring me. Even my umbrella company, Racs, have been trying to get in touch with them, with no luck.
    Does anyone know if there is a way to get the money they owe me back without having to take legal action?
  2. pepper5

    pepper5 Star commenter

    Do you have all the confirmation emails stating the rate they agreed to pay? They owe you just over two hundred pounds which is just on the borderline of being worth it to claim in the small claims court. Go to the CAB's web site where they explain how to write a letter before action and then if you don't get an response, you can file a claim in the small claims track. The procedure is not complicated and the court fee is £35.00 or £25.00 if you file it online. You may find that if you send a letter before action that will motivate them to pay you. :)
  3. dumpty

    dumpty Lead commenter

    Agree with above, get all your evidence and then write (registered) saying you regret that if they do not pay up within 14 days, you will take the matter to the small claims court.

    They will soon pay.
    agathamorse, cole1978 and pepper5 like this.
  4. elvispenhaligon

    elvispenhaligon New commenter

    Then also notify them of your interest rate after a reasonable holiday.
    agathamorse and pepper5 like this.
  5. pjs1111

    pjs1111 New commenter

    I did some work with an agency of the same name... will PM you.
    agathamorse likes this.
  6. bounceback

    bounceback Occasional commenter

  7. bounceback

    bounceback Occasional commenter

    Don't know what happened to my comment following the quote above. I was tired!
    Try again:

    I don't know why some agencies behave so badly - surely they know we will share our experiences - and now we all know to avoid Abacus Education. Not a great marketing tactic.
  8. hdentontalktalknet

    hdentontalktalknet New commenter

    Hi there , mostly the agency I worked for was ok ; until Christmas. I was at long term at my school and then the school closed 2 days, the week before we broke up before Christmas,due to heavy snowfall . I was told because the school had not put in the time sheet ;no money before Christmas ! So even though I was long term at the school for over a year - I got a text saying I would not get paid my money until the 27.12.17 so cause I was visiting my family abroad and had budgeted with this money !i was in a mess ;so so cross!! Rang the agency saying what the hell? It’s Christmas and I need my money having worked so so hard for you and extra hours always as most supply teachers do , and got an emergency payment,really I worked so hard for their money!! Leaving them , they take so much of our money anyway . They really demonstrated to me that we are really only a meal ticket for these agencies : nothing more
    agathamorse likes this.
  9. GLsghost

    GLsghost Star commenter

    Interest becomes payable from the date the debt falls due. If a County Court ('small claims') claim is filed online the form will calculate the interest automatically, if the claim interest box is ticked. It is paid as simple interest at 8% per annum.
    agathamorse likes this.
  10. historygrump

    historygrump Senior commenter Forum guide

    Are you registered with other agencies and if so, I would refuse to work for them again and work for other agencies, as they sound dishonest and if they have paid you within a few week, seek advice from the CAB and look into taking a small claim court action against them, if the CAB or any qualified legal person indicates you have a case to do so.

    Personally I have never head of them, so they must be London based.
    agathamorse likes this.
  11. schoolsout4summer

    schoolsout4summer Lead commenter

    The penny has finally dropped. You are but a £ sign. Nothing more. If the Agency could make the same money selling donuts or hemorrhoid ointment then they likely would.
    JohnJCazorla likes this.
  12. JohnJCazorla

    JohnJCazorla Lead commenter

    I was going to take offence at being considered as slightly more use than donuts or hemorrhoid ointment but on reflection you're probably right.
  13. binaryhex

    binaryhex Lead commenter

    To the O/P. Do you have the rate agreed in writing? If not, write it off to experience, don't use the agency again and make sure you get in writing by email the agreed rate before starting any contract in future.

    If you have the rate in writing, relax and enjoy the learning experience of taking an agency to the small claims court. Follow the procedure here:


    There's no point getting wound up about it as the process takes a long time. But it is cheap to do, you can claim for reasonable expenses as well and it will be a bit of fun.

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