A young friend of mine has just been offered a new job and handed in her notice last week at her present job. However her new school has just informed her that her present school has simply sent a reference saying only that "she worked there"! and that this isn't good enough. My young friend has had absolutely no problems with her school and thought she was leaving on good terms. She will be talking to her present school tomorrow but is in quite a state of upset tonight to say the least! Cockup -- conspiracy -- or what? I really wish these bean counters stopped and thought about the people involved. Any suggestions?