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Specialist BTEC in Customer Services

Discussion in 'Business studies' started by DOfan, Aug 23, 2011.

  1. There are customer service units in both the Business and Travel & Tourism BTECs. Therefore you will find chapters on customer service in both the level 2 and level 3 text books for these subjects.
    In my opinion you would be better off delivering the BTEC level 2 Business Certificate, which is just 3 units (15 credits) and equivalent to 1 GCSE.

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