I am fairly new to tutoring, and have only been doing it for a couple of months through a company that assigns me to students. The sessions always take place in a student's home. This week I ran into a dilemma with one of the students that I have been paired with. The student is in his mid-teens, and needed general organization skills and reading help. When I arrived to the first session, nobody was home. It took a few days to finally get in touch with the father, who was furious that his son failed to show up to the session. Apparently the father travels a lot, and is rarely home. The son would be most likely always be home alone for our future sessions. I have never dealt with my clients missing sessions, and parents being so hard to get in touch with. I am concerned that I have never got a chance to meet or speak to the dad. My manager is the one who has be able to get in touch with the dad (my calls and emails don't get returned). I am also concerned about coming to a one-on-one tutorial in an otherwise empty house with a teenager who is obviously reluctant (he missed the first session). I voiced these concerns to my manager, who was a bit surprised. She said that the student has been with the company for about a year, but with a different tutor (a man). The other tutor left for a better job, so the student was passed on to me. My manager also said that I would most likely never meet the father, since he travels so much. Am I right to be concerned about this situation, or is this fairly typical in this field? My gut was telling me to speak up about it to my manager, and I don't know if I should consider giving the sessions a chance or not. Any advice would be much appreciated.