I thought I knew all about this story but the three parter on BBC2 was well worth watching. One investigator described Shipman as grooming his patients, using above average attentiveness and gaining high levels of trust with patients and their families. The programme focussed on individuals and illustrated how they were in the prime of life and many of them younger than I am now. Chilling to write that. The couple who led the fight to get a public inquiry were so ordinary yet so impressive and Dame Janet Smith was another hero in the story - how compassionate! What a barely believable story!