Hi -at one point we had an admin secretary who worked about 75 % of her allocated time on SEN paperwork ( large inner city secondary with lots of students on the Additional Needs Record ) . It worked for a while until the SLT decided that they could not ' justify ' the role so our dedicated person was directed to take up more general admin duties. Myself and my colleague had worked exclusively with our support sec and she had an excellent understanding of the SEN calendar - made a difficult job easier. However we were then told to farm out all the SEN related documentation to anyone working in the general office. Staff there were really obliging but by the time you explained what was required / corrected the mistakes and 'micro managed ' the schedule it became increasingly frustrating for all and was neither cost beneficial or cost effective.