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Sales Total not updating

Discussion in 'Tes Authors' Group' started by Skillsheets, Mar 8, 2016.

  1. Skillsheets

    Skillsheets Occasional commenter

    I had an email today informing me I had sold resources yesterday but my total didn't go up. Has anyone else had this problem ? It's rather worrying.
  2. jbyers

    jbyers Guest

    Hi Skillsheets - sorry for the confusion. Yesterday we corrected 280 old transactions with slightly wrong accounting in our internal systems (i.e. off by a few pence). The original transactions were from earlier this year and neither the original bug nor the fix affected your royalties. Our fix was supposed to be transparent to both buyers and sellers, but it mistakenly appeared as a sale your nightly email.

    Sorry again for the inconvenience. You'll get an email later this week that details more about what happened and a list of the sales.

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