Hi. I am fairly new to posting resources though TES and my experience has thus far been positive as sales have generally exceeded expectations. I have occasionally phoned TES for advice and always found them really helpful. Following a recent conversation I was told that the number of purchases I had made exceeded the number on my author dashboard by 45. I have since queried this and have been reassured that this discrepancy will be rectified. Two weeks later, the purchases figure has not been updated. I was wondering if others have experienced similar problems.