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responding to parents

Discussion in 'Career clinic' started by tigertabbycat, Nov 17, 2015.

  1. tigertabbycat

    tigertabbycat New commenter


    parent unhappy at the way her child's Maths teacher does not explain the work, child becoming despondent how to respond
  2. monicabilongame

    monicabilongame Star commenter

    Are you the parent, the child, the teacher, the HoD, the HT....?
  3. Skeoch

    Skeoch Star commenter

    Assuming you are some way up the food chain from the teacher:
    Critical first point: acknowledge the concern quickly: my school expects an acknowledgement (not an answer) within 48 hours..
    Next point: in your acknowledgement, explain how and when you will give substantive reply.
    Next point: do not give a substantive reply until you have the answers at your fingertips.
    So now you need to gather information. How well is the child doing? What issues has the teacher spotted? What advice would the teacher give the child - or the parent, for that matter? Once you have gained the information, respond to the parent formally and helpfully.
  4. Kartoshka

    Kartoshka Established commenter

    Whose opinion is this? Does the teacher actually not explain the work (unlikely), or does the child feel this way, or is this the parent's interpretation of what is going on in the classroom (and if so, on what basis has she made the interpretation)?
    midnight_angel likes this.

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