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Resource not found

Discussion in 'Tes Authors' Group' started by Morma, Feb 5, 2019.

  1. Morma

    Morma New commenter

    Hi! Does anyone understand why sometimes under ‘Sales’ it says ‘Resource not found’?
     
  2. ajs12345

    ajs12345 New commenter

    It's usually a lag in the system and if you return to the sales thread, say, one hour later, the resource ID usually shows. Hope this helps!
     
  3. FullShelf

    FullShelf New commenter

    I've had a fair few sales that have never identified themselves, usually bundles, judging by the price, but I'm unable to tell which ones they are as I have several at the same price. I've gone back hours or even days later and they often still don't show up properly.
     
  4. MichaelCawdreyBusiness

    MichaelCawdreyBusiness New commenter

    I am also having this problem, does anyone know what causes this?
     
  5. nwilkin

    nwilkin Occasional commenter

    Sometimes it reappears later but other times it remains a mystery and seems to be happening a bit more recently than it used to, so is probably something to do with an update they are making on the system, hopefully it will settle down again in a the next couple of weeks. TES know about the problem and the money from the sale is added onto your account balance so although it is a bit annoying (not knowing what it was) it is not something I stress about too much. You can find out what it was if you keep a really close eye on the individual resource numbers but I don't really bother, as long as I get the money :)
     

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