I have a friend who completed her final NQT tern under a fixed term contract. At the end of the contract they told her they wouldn't keep her on due to a personality clash. At the time she thought this was odd but didn't get too upset. She was going to pit it down to experience and move on. They signed off her NQT paper work with Satisfatory and a final observation from the Head was Satisfactory with some good elements. Now after several failed interviews it transpires that Head won't a) give a reference or b) is giving a bad one! What can she do?