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Problems with logging in to the forums

Discussion in 'Welcome lounge and forum help' started by TES_Rosaline, Mar 9, 2016.

  1. peggylu

    peggylu Star commenter

    @TES_Rosaline and whoever the problems were referred to, thanks.

    Things seem to be working as normal again. I can click on my avatar and access alerts and log out. Brilliant. :)
     
  2. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    You're welcome @peggylu. I'm pleased to hear that everything is working as it should.
     
    peggylu likes this.
  3. colpee

    colpee Star commenter

  4. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    That's great news @colpee. Thank you for letting us know.
     
  5. laprofdefrancais

    laprofdefrancais New commenter

    Hi,

    I am unable to publish resources. The publish button does not seem to be working and my resource is stuck in draft version. Hopefully this won't last too long.
     
  6. dmorgantini

    dmorgantini Administrator Staff Member

    @laprofdefrancais I have alerted the relevant team and we'll look at it as soon as possible.
     
  7. MrMedia

    MrMedia Star commenter

    Still have the strange logged in but not showing logged in until I click on a thread issue. And how many times do I land on the 'error' page when another click on the avatar brings me to the page I want after all.
     
  8. charliep86

    charliep86 New commenter

    @laprofdefrancais we have been unable to replicate the issue - could you please get in touch via help@tes.com to provide further information?
     
  9. TES_Rosaline

    TES_Rosaline Administrator Staff Member


    Hello @MrMedia,

    Sorry to hear that you are experiencing problems logging in and navigating the forums. I'll pass this on to the techies.

    Please bear with us whilst we try to resolve the problem.
     
  10. rachel_g41

    rachel_g41 Occasional commenter

    Test to see if I can post from a different connection...

    Edited to add - it works! For mods, it's just my school connection which is causing problems
     
  11. Spiritwalkerness

    Spiritwalkerness Star commenter

    Just a thought @rachel_g41 I've never been able to access TES on the school's system. Our LEA or whatever it is nowadays, blocked many sites.
     
  12. rachel_g41

    rachel_g41 Occasional commenter

    Yes, thing is I can log in and can even type messages but they vanish when I click send. The problem started in Feb, around the time me the last revamp so not sure whether it's down to a change made then or a change to school server or proxy.
     
  13. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hello @rachel_g41,

    Glad to see that you can post in the forums now. Thank you for letting me know.
     
  14. ashleigh_ryman

    ashleigh_ryman New commenter Staff Member

  15. Thankfully, I haven't yet expected problems
     
  16. Davet1986

    Davet1986 New commenter

    This was an experiment designed to see if I could find a reason for the random log outs (ROs). Allowing either site analytics or advertising seems to re-trigger
     
  17. Davet1986

    Davet1986 New commenter

    I'm sure there's a proper place that I'm unaware of, but I cannot find out how else to request help. I've been trying for ages to post a reply in the 'news'
     
  18. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hello @Davet1986 1986,

    Sorry that you have been experiencing problems posting on the forums. Are you trying to post a comment on the Education news forum? Please can you let me know what device and browser you are using and if it's possible please can you send a screen shot of what you can see on screen when you try to post? Please can you send the screen shot to Tes.Community@tesglobal.com? Thank you.
     
  19. nataliemaslanka

    nataliemaslanka New commenter

    Test. Just checking i changed my login and showing correct username. Is there a thread for testing so dont have to keep trying on real threads?
    Again it has not worked!
     
  20. Gorsebush

    Gorsebush New commenter

    Same here...help please
     

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