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Problems with logging in to the forums

Discussion in 'Welcome lounge and forum help' started by TES_Rosaline, Mar 9, 2016.

  1. peggylu

    peggylu Star commenter

    @TES_Rosaline and whoever the problems were referred to, thanks.

    Things seem to be working as normal again. I can click on my avatar and access alerts and log out. Brilliant. :)
     
  2. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    You're welcome @peggylu. I'm pleased to hear that everything is working as it should.
     
    peggylu likes this.
  3. colpee

    colpee Lead commenter

  4. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    That's great news @colpee. Thank you for letting us know.
     
  5. laprofdefrancais

    laprofdefrancais New commenter

    Hi,

    I am unable to publish resources. The publish button does not seem to be working and my resource is stuck in draft version. Hopefully this won't last too long.
     
  6. dmorgantini

    dmorgantini Administrator Staff Member

    @laprofdefrancais I have alerted the relevant team and we'll look at it as soon as possible.
     
  7. MrMedia

    MrMedia Lead commenter

    Still have the strange logged in but not showing logged in until I click on a thread issue. And how many times do I land on the 'error' page when another click on the avatar brings me to the page I want after all.
     
  8. charliep86

    charliep86 New commenter Staff Member TES Authors' forum host

    @laprofdefrancais we have been unable to replicate the issue - could you please get in touch via help@tes.com to provide further information?
     
  9. TES_Rosaline

    TES_Rosaline Administrator Staff Member


    Hello @MrMedia,

    Sorry to hear that you are experiencing problems logging in and navigating the forums. I'll pass this on to the techies.

    Please bear with us whilst we try to resolve the problem.
     
  10. rachel_g41

    rachel_g41 Occasional commenter

    Test to see if I can post from a different connection...

    Edited to add - it works! For mods, it's just my school connection which is causing problems
     
  11. Spiritwalkerness

    Spiritwalkerness Star commenter

    Just a thought @rachel_g41 I've never been able to access TES on the school's system. Our LEA or whatever it is nowadays, blocked many sites.
     
  12. rachel_g41

    rachel_g41 Occasional commenter

    Yes, thing is I can log in and can even type messages but they vanish when I click send. The problem started in Feb, around the time me the last revamp so not sure whether it's down to a change made then or a change to school server or proxy.
     
  13. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hello @rachel_g41,

    Glad to see that you can post in the forums now. Thank you for letting me know.
     

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