Hello and thanks for your replies! Just sent this to their help centre, but it seems to rely on other users helping you rather than mods! Forgive the non-techie terminology - I'm not too up on these things! I am also worried because I recently used the internet to order holiday clothes. Does this mean my bank details could have been taken? Hi. As of this morning, I have been unable to send or receive emails. There has been no message to say that my account is blocked, and I am still able to check old emails. When I try to send one, it says that the server is busy. I know for a fact that there have been emails sent to my account today, but they simply haven't appeared. I did receive an email from Windows/Hotmail a couple of days ago saying that my account was going to be suspended in 24 hours (as someone else repeatedly trying to access it?? - can't remember the reason), but I disregarded it as I wasn't sure if it was spam/junk. I have since opened that email but all it asked me to do was sign in, so I'm now worried that my password has been stolen! How to I get things back to normal please, and do I need to change my password? Thanks.