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Problems with dashboard again!

Discussion in 'Tes Authors' Group' started by Morma, Oct 3, 2019.

  1. Morma

    Morma New commenter

    Is anyone else having problems with their author dashboard? Mine is currently recording 0 sales, views, reviews, etc. Very frustrating.
     
  2. ParlezVousFrancais01

    ParlezVousFrancais01 New commenter

    Hello, same here and "October" hasn't appeared yet on my dashboard
     
  3. gmh01

    gmh01 New commenter

     
  4. gmh01

    gmh01 New commenter

    After weeks of getting 30 ish hits a day and ploading new resources my dashboard ground to a halt on Monday. The analytics show I am still getting hits but they are not showing.
     
  5. tesAuthorTeam

    tesAuthorTeam Administrator Staff Member TES Authors' forum host

    We are aware of some issues with dashboard numbers. While the display is faulty we can assure you that the system is correctly processing the data and any finances. Our engineers are working on repairing these display issues.

    [Richard]
     
  6. wordsmithDFA

    wordsmithDFA New commenter

    Does anyone know why Bundles show the sales made but not a value earned? I have sold more bundles than individual resources so if I do any better I won't be able to fully keep track?
     
    labellaroma likes this.
  7. labellaroma

    labellaroma Occasional commenter

    I brought this problem to the attention of TES over 2 years ago and have reported it several times since. Not too sure why it still hasn't been addressed and fixed by now.???
     
    wordsmithDFA likes this.
  8. wordsmithDFA

    wordsmithDFA New commenter

    And they clearly don't think this is worth responding to...
     
    labellaroma likes this.

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