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Problems uploading resources

Discussion in 'Tes Authors' Group' started by teatimemonkeys, Jul 16, 2020.

  1. teatimemonkeys

    teatimemonkeys New commenter

    I'm trying to upload 5 PDF files which are under 30MB all together but the "Continue" button is greyed out and I have no idea what the problem is. I can't save anything, and I can't continue with the upload. Reloading the page causes everything I've already added in the description to be lost. I've tried in a number of different browsers and the problem is the same. TES: PLEASE could I have some assistance with this!
     
  2. tesAuthorTeam

    tesAuthorTeam Administrator Staff Member TES Authors' forum host

    We're sorry to hear you're having issues uploading your resources. Please contact authors@tes.com with the details of this. They will do their best to assist you with this.
     
    Last edited: Jul 17, 2020
  3. kghaye

    kghaye New commenter

    This happens a lot to me - it's the time it takes for the resource to upload. I wait ages sometimes - eventually the 'Continue' button activates.
    Hope TES were able to help if it's anything other than this.
    Good luck.
     

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