Hi everyone. I’ve had a rubbish week already, and we’ve only done 2 full days! I went in on Monday to an issue needing to be resolved for a parent ‘URGENTLY’, I was quite worried as it was made to sound like a bullying issue so I spoke to the child to see what was going on, they told me tales of felt tips and people bothering them while they were trying to work - nothing serious. Seemed like an “I don’t want to come to school so I need an excuse” situation. Nevertheless I did as I was told and called the parent to let them know what was going on, kept an eye on the child who kept coming to me all day and saying “my dad said if I’m sad to tell you to call him and he will come and pick me up” which I personally think it’s the catalyst for everything. Today was the bad one. I was told that the parent had said that the child didn’t want to come into school because “she’s always getting shouted at by her teacher”. I was really upset, this child is never shouted at and it felt really personal. Not to mention the fact I don’t shout at children, I find it ineffective and there’s other more positive behaviour management tools that work much better. Having spoken to the child it turns out it’s my ‘loud voice’ they don’t like which is what the parent was told but has tried to twist this into something it isn’t. I don’t know what to do. Do I fight my corner or let it blow over?