grrummy - tom clancy is correct the Governance team at Darlington numbers only 4 or 5. They simply cannot investigate complaints properly. Some say they are not fit for purpose. Any complaint to them results in them simply writing to the chair and no further investigation will occur. If you are very unhappy with any response, you have the right to audience and further investigation by a deputy director of education, but this is likely to rubberstamp what has already been decided . Hence you are right to push your petition. Problem is those who have not been shafted in schools will not show a great deal of support to a very valid aim.