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Please help!! Playstation network

Discussion in 'Personal' started by the apprentice, Sep 10, 2011.

  1. the apprentice

    the apprentice New commenter

    We have got the signing ID,but the email address is incorrect and the password we've forgotten!! On the computer on the playstation network website the bit to see what your password is under maintenance and it would be sent to the wrong email address!! We want to delete the account details so we can start again. My 12 year old is soooo upset because he does not want to lose all his saved games.... Can anyone help pleaseeeee
     
  2. the apprentice

    the apprentice New commenter

    We have got the signing ID,but the email address is incorrect and the password we've forgotten!! On the computer on the playstation network website the bit to see what your password is under maintenance and it would be sent to the wrong email address!! We want to delete the account details so we can start again. My 12 year old is soooo upset because he does not want to lose all his saved games.... Can anyone help pleaseeeee
     
  3. Have you tried the playstation support forums - you're more likely to get an informed answer there.
     
  4. the apprentice

    the apprentice New commenter

    We've been looking everywhere!! Youtube have a few clips but they are all about deleting a user...all a bit technical for me....apparently the only way we can solve the problem is phone America direct to Sony...which l'm not keen on!!
     

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