Hi, I have recently qualified as a teacher. I have just started at my new school which is in an underprivileged area. My class mostly all come from difficult backgrounds and are quite challenging. The problem I have is with one particular student, a 5 year old girl. I understand that she has serious family issues at home - although I don't know to what extent. She is completely out of control, in the past 2 days she has tried to escape from the classroom several times. She has ripped down the displays, she has hit me, spat at me and shouts at me and the other students constantly. My TA is new and as such she is not in a position to help. I have spoken to other teachers at the school including the deputy head and I have just been told to try and reward her good behaviour. I have done this, but to no avail. Because of the background that most of the children come from, the school has a policy of no shouting. We are not allowed to raise our voices or get angry with the children in any way. I have tried giving her extra responsibilities to make her feel more special and important, but this has just served to inflate her sense of self importance and she is becoming worse. The other children are not learning and are starting to become more disruptive as well. I am at a total loss as to what I can do. I have no support from the TA, the staff don't know what to suggest to help and the school's policies mean that I am fairly restricted as to what I can do. Any suggestions or ideas would be very warmly welcomed. Thank you.