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Need to change user name or delete & start again!

Discussion in 'Welcome lounge and forum help' started by ThorpeTechy, Nov 10, 2017.

  1. ThorpeTechy

    ThorpeTechy New commenter


    Just registered and didn't notice that the process

    This is sensitive, so please can you tell me how I can change it or delete my account so I can re-register, please?

  2. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hello @pgallon4kh,

    Welcome to the Tes Community.

    Please can you email the Customer Services Team and let them know? You need to send an email to help@tes.com with your old username, the email address you registered with and the suggestion for your new username.

    You can change the username of your existing account, which might be easier for you, or you can ask the team to delete the old one, if you prefer.

    I've removed part of your comment because of the sensitive information you made reference to.
  3. ThorpeTechy

    ThorpeTechy New commenter

    Thanks Admin.

    Will email the CST.

  4. maryb777

    maryb777 New commenter

    Dear TES_Rosaline,
    Can you please tell me how I can change my user name? Thanks a lot. I have read the notes about changing your user name but I cannot do it> THANKS.
  5. lizziescat

    lizziescat Star commenter

    Have you emailed help@tes.com (using the email you used to register) giving an alternative username(s).
    Be aware that if you change your user name any previous posting will display the new user name as well. So if you have posted something you’re unhappy about you might want to ask for it to be deleted.(Use the report button for that post and explain why you want it deleted)
  6. maryb777

    maryb777 New commenter

  7. maryb777

    maryb777 New commenter

    Thank you lizziescat. Have had it changed.
  8. lizziescat

    lizziescat Star commenter

    You’re welcome

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