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Need to change user name or delete & start again!

Discussion in 'Welcome lounge and forum help' started by pgallon4kh, Nov 10, 2017.

  1. pgallon4kh

    pgallon4kh New commenter


    Just registered and didn't notice that the process

    This is sensitive, so please can you tell me how I can change it or delete my account so I can re-register, please?

  2. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hello @pgallon4kh,

    Welcome to the Tes Community.

    Please can you email the Customer Services Team and let them know? You need to send an email to help@tes.com with your old username, the email address you registered with and the suggestion for your new username.

    You can change the username of your existing account, which might be easier for you, or you can ask the team to delete the old one, if you prefer.

    I've removed part of your comment because of the sensitive information you made reference to.
  3. pgallon4kh

    pgallon4kh New commenter

    Thanks Admin.

    Will email the CST.


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