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Need help with laptop

Discussion in 'Personal' started by angiebabe, Aug 14, 2015.

  1. angiebabe

    angiebabe Occasional commenter

    Sorry to ask for help but I've been having a problem for many, many months. Thankfully I've used my iPad most if the time but I need to print off a groupon voucher for next week.

    the problem is the Internet connection. Everything says I am connected but the little blue circle just keeps spinning and spinning and spinning and..............

    anyone have a clue what I should do?
     
  2. Lara mfl 05

    Lara mfl 05 Star commenter

    Is it all intenet sites? I only ask because I still have problems with the 'loading' often get a weird oblong shape before it turns into the spinning circle which sometimes 'times me out' on this site and sometimes a few others. So I'm interested in what anyone replies. I expect cleaning the 'cache' might be the first port of call?
     
  3. angiebabe

    angiebabe Occasional commenter

    Ooo 'cleaning the cache'! You've got me flummoxed a,ready.

    I just have a blank Internet screen/window and the blue spinning circle.
     
  4. lilachardy

    lilachardy Star commenter

    Is it the same with all browsers?
     
  5. angiebabe

    angiebabe Occasional commenter

    Yes! Won't connect to any browser but says its connected to wifi.
     
  6. DogsareNOTstupid

    DogsareNOTstupid New commenter

    Hi Angie. :)

    If you click on your browser name at the top of the screen, it should give you a drop down box with an option for 'resetting' or 'clearing cache' which will wipe most things away, to give you a fresh start. Make sure you remember passwords for sites that 'remember' your log-in.
     

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