As a staunch defender of Tes - for years - seriously - I cannot rationalise this. Why were we told our money would be transfered Friday and our banks are tellling us nothing is pending and no attempt has been to make a payment? Why were we told any delay would now be on our bank's side? According to them, this is simply not true. My child's nursery fees are now late and I may have to pay a fee. I've been in my overdraft for a week now and fees are adding up. This is people's lives you're messing with here. The worst thing about this is I have to post this in a public forum as there is no other way of getting communication across quickly and getting a response without waiting for days. What is going on??