Where does it say this? You should be able to access a list of potential wireless connections; you would then select yours from the list, and enter your router password. For example, the list of wireless connections I have access to includes a few Sky, a few BT, TalkTalk () and a few other randomly named options. These all belong to my neighbours, and are mostly protected so I'd need (should need!) to have passwords to use them. In the same list I can see the name of my own router, which I connect to automatically. If I wasn't already connected, I'd have to click on it, and then I'd get a prompt telling me that I need a password to connect. Does any of this sound vaguely familiar?!