I rang an acquaintance tonight, who I know from our sport's club, as we had talked a while back about some business information her husband could provide me with. Turns out she has had a really hard few months, lots of illnesses within the family with elderly relatives and her left to deal with it all (you know, the sibling problem) and now also her son has started having fits, and collapsed whilst rowing at the weekend and the doctors can't work out why. So I never got round to asking about the biz information, but suggested if she needed an hour's time out to catch her breath at any time, to give me a ring and we could go for coffee. She burst into tears! And said that in all the months, nobody had offered her that. I was a bit taken aback, firstly that her friends and family seem to have left her in the lurch, but most of all about how a simple suggestion of coffee can mean so much to somebody. We should really make these gestures more often, is what I have decided. It can make the world of difference to somebody.