... a total of 80 people failed to turn up for appointments and didn't notify the surgery. I saw this displayed on the waiting room wall when I was there this morning with my baby . That's 16 appointments a day that could have been offered to someone else (like tartette, when we waited 1 1/2 hours this morning to be seen in open surgery ). My surgery is located in a deprived area of Edinburgh but still, surely a wee phone call isn't too much to ask ... I was quite shocked by this statistic. It must put a huge amount of unnecessary pressure and expense on the NHS. What do think could be done about it?