I think those new to tutoring might find this beneficial. So, you've just given your first lesson to a new student. Then, a few days later, you get an email saying they weren't happy with the tutoring and aren't going to continue, or they simply don't turn up for their next lesson. Naturally, you wonder what was wrong with your tutoring. Well it may well be that there is absolutely nothing wrong. Here's an example of such an event that happen to me. I had two AS chemistry students that I was teaching together. First they wanted me to explain a gravimetric analysis to determine water of crystallisation, so I went through the problem laying everything out very clearly and logically. Then they wanted the angle in a water molecule explained. So out came the book with pictures of s, p and sp3 hybridised orbitals and even a molymod kit. And so it went on, dipole moments were explained in terms of electronegativity and the shape of molecules. They got exactly what they asked for, and it was done very well. How do I know it was done very well, because I've tutored this subject to many other students, of all abilities who were very happy with my tutoring. So why did I get an email saying they hadn't got as much as they anticipated out of the lesson? Firstly, they may well have been telling the truth. There are students who have wildly unrealistic expectations about tutoring. Some may not be able to admit they aren't that good at a subject, so first they blame their school teacher (which these two weren't very complimentary about), and when they still struggle with a tutor they blame him too. Some seem to expect, that by simply attending a session, what they need will instantly be revealed to them, like some blinding flash on the road to Damascus. In the current case there are also two other possibilities. When two students come together (which is rare) to reduce the cost they (or their parents) are often undertaking tutoring very grudgingly, and almost looking for any excuse not to spend the money. Also, in this case, by the time the students had been driven here, the parent had driven back home (or sat in the car), and repeated the exercise to collect them, the parent would have had to give up two hours of her time. Once the prospect of doing this every week had sunk in she may well have had a change of heart. So, if it goes badly with new tutee, don't be too quick to blame yourself. I have tutored a great many students, of whom the overwhelming majority have been very happy, but we all get the occasional one that doesn't come back, and it may have absolutely nothing to do with the quality of the tuition they received.