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Issues in uploading/editing resources.

Discussion in 'Tes Authors' Group' started by iandoublem, Aug 23, 2018.

  1. iandoublem

    iandoublem New commenter

    • File size limit? Not mentioned but ran across it
    • Pasting text - says no description
    • Description not displaying unless manually typed!
    • No consistency in terms of preview boxes-sometimes you can choose 4:3 or free, sometimes you can't, some users have a range of preview boxes, others-me-have just one preview box which I can change/select from. This
    tech4all likes this.
  2. iandoublem

    iandoublem New commenter

    (EDIT: Even posting this has been a nightmare in terms of it not displaying and that you have a time limit in editing!)

    Having run across a lot of issues in uploading resources, I thought I'd share some of the things I came across yesterday. Some of these I've noticed before, some are new and some are still not resolved for me. Thought I'd share so that others can share their issues/discuss problems/add to the list!
    • Is there a File size limit? I've not seen it mentioned anywhere but seemingly ran across it last night-'file size error'.
    • I can't paste text into the description box. The site says there's 'no description'. This is a real pain.
    • As a result of the above nothing displays in the description box unless I've manually typed it on the product page.
    • There is still no consistency in terms of preview boxes-sometimes you can choose 4:3 (which is absurd considering most people are uploading a4 documents) or free, sometimes you can't,
    • Some users have a range of preview boxes, others (often me) have just one preview box which I can't change/select from, or there are 2 more preview boxes which are automatically generated.
    Anyone else?!
    tech4all likes this.
  3. Hi there. I found your post because I'm having a problem with one of my resources. My other 3 resource adverts have created a preview file without me doing anything, which is weird, and there still doesn't seem to be a way to add a preview file. Then, I upload my file for 'The Knocking' and there's no preview created at all, which means no-one can look at anything about the resource when they're browsing. That's really unhelpful. Did you ever get a solution to the preview problem? Thanks Maggie
    tech4all likes this.

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