Hello! I was wondering if anyone could tell me if this is normal for supply agencies. So I began working for one in September and had a reasonable amount of work until this week when my consultant left. She was very good. Would text me that work had come up and when I phoned in, confirmed the job and off I went. However, since she has gone, I get messages saying there is work and when I phone in I get told the job has gone to someone else. It feels like if a job comes in it's first come first served and if you don't phone right then, you get no work. Today I contacted the agency at 7am so say I wasn't available to day and then they phoned at 8am offering me work. They also agreed to a guaranteed work scheme where I will have at least 2 days a week work but offer me schools over an hour a way which is silly and not worth the time and effort. Is this normal?