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Discussion in 'Tes Authors' Group' started by labellaroma, Jul 8, 2020.

  1. labellaroma

    labellaroma Occasional commenter

    I though it might be a good idea to start a thread where any technical problems could be reported here.

    Is TES aware that there have been no updates to daily stats today?
  2. tesAuthorTeam

    tesAuthorTeam Administrator Staff Member TES Authors' forum host

    Thank you for raising this issue. Please email our Customer Services team on authors@tes.com as that is the appropriate channel for this and they will do their best to assist you.
  3. labellaroma

    labellaroma Occasional commenter

    Can I ask what is the reasoning for me to have to email your customer services for an answer to my query. In the past you have always answered any technical problems with regards to the site here. Surely it makes more sense to answer any queries here as the whole community has an answer to a problem instead of us having to individually contact you by email. o_O
    Krazikas likes this.
  4. labellaroma

    labellaroma Occasional commenter

    BTW, the stats on our author dashboard are still not working today.

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