As a relatively inexperienced (2 years) teacher I have a question regarding the behavior of a very difficult pupil at my school (thankfully not in my class) involving the following: Routinely running out of class Bullying Tearing up books Shouting at teachers Defying teacher's instructions Parents have been spoken to a number of times (she has a very chaotic home life). Any sanctions we implement are ineffective, as she just runs away! We have just had a staff meeting where we tried to explain the situation, but our head responded that her behaviour was only 'low level' so there was not much she could do. My main question is: Is defying a teacher's instructions low level disruption? If so, things are looking pretty bleak!