Let's make this the thread for those who are struggling with online communication and collaboration with students. Share your experience and frustrations here. Put me on the right direction here, if I'm wrong, but I see a huge issue in effective communication between students and teachers online. Comprehensive amount of educational softwares which are recommended to use for communication, monitoring, and providing feedback to students online, are not engaging to collaborate at all. The problem is, that nowadays education is flexible, responsive and personalized. Educational software is quite the opposite — complex platforms focus on automation, generic task management and deserted discussion boards. And the truth is, that teachers and students still rely to use personal channels of communication, such as Facebook and Twitter, or exchange countless emails just to conduct a simple discussion. So, how to establish authentic relationships with students through online communication? Share your experience on how do you handle online communication with your students, which tools do you use?