For the third time I have just had a phone call on my land line from an Indian man telling me that there is something bad inside my computer and that if I don't get it out I will lose the computer. I have told him that I don't take unsolicited phone calls because of scams and he said he isn't a scammer but someone from micro soft. He says that my computer has been sending out notifications to micro soft that it has an infection and that he will tell me how to get rid of it. I asked what he thinks is wrong with it and he said I must sit in front of it and he will guide me through how to put it right. I told him that this is not possible because my land line is downstairs and my computer is upstairs. I had to ask him to repeat what he was saying every time he spoke because, although I tried hard to understand him, his accent was so strong that I found it very difficult. I am not blaming the man for his accent but it made me even more stressed that I had to keep asking him to repeat himself. In the end I said that I would take advice from a friend and said goodbye to him and put the phone down. What do you think? Is this a scam or is it genuine? They have phoned three times now. What should I do? Thank you very much in advance for any help.