Hi this is more of a parent question than a teacher question but I was hoping someone could point me in the right direction. A friend on mine has a 6 year old boy who is under observation and is likely to be diagnosed with ADHD and Autism. Obviously he has been having ongoing difficulties at school over a long period of time. There have been some outside agencies involved including the "behaviour and curriculum inclusion team". In short (because it is a very long story!) the mother has been excluded a great deal from the decision making process particularly in relation to the school liasing with this service and there has been a certain amount of miscommunication resulting in recommendations being made to support his behaviour which have already been tried and failed! She has tried approaching the head and the Bacin manager but they have "closed ranks" perhaps because she is overwrought by the whole process, is experiencing a lack of support and as a result has a tendancy to ranting! She feels she is banging her head against a brick wall as the whole process has resulted in no further help or strategies being implemented In addition to this her child does not have an IEP inspite of having EBD issues since before he started school!! My question is what can she do now? She does not feel the head will listen to her, or the outside agency, who can she approach? In particular about the fact that the school have not yet provided an IEP which i was particularly shocked about!! I am no expert in SEN so thought I would ask those that are. Also any suggestions for general classroom management for these kind of issues in this age group much appreicated, I can't offer much help as I work in secondary. Ta!