I need to do this by the end of today on a deadline. But when I try to attach the word doc, a box pops up saying 'Please instal an email program, or if one is already installed, create an association in the Default programs control panel.' I don't know how to do this. I clicked help and then another box popped up to say 'MAPI failure. Unspecified error'. Can anyone please help me by explaining very simply what I should do? I don't even know what the default programs control panel is or what MAPI is. I have never had this trouble before. I am using Windows 7. I would be so grateful. Signed- despairing silver surfer.