My son's school has organised an enrichment evening full of events and activities linked to the curriculum. It is for KS1 children on a Friday night ending at about 8.30pm. Some parents asked if it was possible to pick their children up a bit earlier as they were concerned about over tired 5 year olds after a busy school week. So what would you do if you were in charge? a) Accommodate the parents' needs and either alter the times or allow the children to leave early b) Cancel the whole event and write a letter to all parents saying that he is very disappointed at the lack of support for the event as the school has always had enrichment events and the staff put a lot of effort into them and parents should be grateful for them and should not complain about it ending late on a Friday night. Well I'm afraid our head picked B. The letter was very unprofessional and has put the backs up many parents who did want their children to attend but thought it ended too late. It's a shame - I work with many parents and find that school communication is poor at best even at the best schools. My son's school is "outstanding" but for the life of me I can't understand the head's reaction to parents' legitimate concerns.