Good 1) Strong and approachable HT 2) SMT sweeping of corridors to pick up and take away miscreants. 3) A working behavioural policy 4) A PT who does their job. 5) Teachers being allowed to teach, not just babysitting. Bad 1) Missing or anonymous HT 2) SMT all "yes" folk. 3) Unacceptable behaviour accepted as the norm. 4) Rewarding appalling bahaviour with trips to the seaside, etc. 5) Paperchases leading nowhere. 5) Dumping of "bad" classes on new starts so the PT/SMT can take the "good" classes. Any more?