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Few author dashboard wobbles

Discussion in 'TES Authors' Group' started by Mrsmumbles, May 14, 2018.

  1. Mrsmumbles

    Mrsmumbles Star commenter

    hi all

    Trying to update my shop and other user shops are popping up! Have emailed TEs help, just wanted to warn people. I cannot access your shops, it just goes into view mode, but it isn’t annoying as I cannot see my own dashboard or upload anything. Hope my shop and the hundreds of things I’ve uploaded in there has not gone! You may want to check too

    Mrs Mumbles
     
  2. sithmel3

    sithmel3 Administrator

    Hello,
    TES engineering here, apologies for the inconvenience.
    We have made a few changes that should prevent that problem.

    From my tests seem to be solved now.
    Can you please have a look if it is still happening ?

    Maurizio
     
  3. Mrsmumbles

    Mrsmumbles Star commenter

    All sorted, many thanks!
     
  4. mrajlong

    mrajlong Established commenter

    Dashboard was very slow updating all last night and also I have no data for yesterday at the moment @sithmel3 . No idea if sales were affected by this, but yesterday evening was not great for sales...
     
  5. mrajlong

    mrajlong Established commenter

    @sithmel3 . My stats were very odd for yesterday. Views and free downloads about 3 and a half more than usual. And it said I made double the sales than I actually did make. I have emailed "help" too!
     
  6. EC_Resources

    EC_Resources Occasional commenter

    @mrajlong - same here - Mine say I had 10,000 downloads yesterday!
     
    labellaroma and mrajlong like this.
  7. mrajlong

    mrajlong Established commenter

    Pretty sure this can't be right either, considering it's only the 16th of May!!!

    upload_2018-5-16_8-54-50.png
     
    labellaroma likes this.
  8. mrajlong

    mrajlong Established commenter

    Or this...!!!!

    upload_2018-5-16_8-59-23.png

    ...and I won't post the sales data, but suffice to say, it follows the same pattern! Oh, dear :(
     
    labellaroma likes this.
  9. labellaroma

    labellaroma Occasional commenter

    Sales show that I made a staggering 57 sales over night but my balance remains the same as it did yesterday evening??? Only wished my balance matched this impressive figure...:(:(:(
     
    mrajlong likes this.
  10. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hi everyone,

    Sorry about the glitches with the dashboard stats. I've passed on your comments to the relevant team. Please bear with us while we investigate the issue. Sorry for any inconvenience caused.
     

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