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Download issues

Discussion in 'Welcome lounge and forum help' started by kingpin1, Jul 6, 2015.

  1. Hello,

    I think this a historical, reoccurring issue...

    Every time I attempt to download a resource, I'm prompted to re-enter my login details. On re-entering my details, nothing else happens...





  2. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hi Kingpin1,

    Are you still having problems with downloading files?

    I will pass this to the technical team and the Customer Services team to see if they can help with the issue you are having.

    If you encounter any further issues please do not hesitate to contact the Customer Services Team by emailing: help@tesglobal.com

    Sorry for any inconvenience this has caused.

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