I was standing in the Health Centre pharmacy waiting for my prescription, for yet another sinus infection. This rather large, scantily clad, very blonde, very fake-tanned, very loud and very foul-mouthed lady came in and started to ask if anyone owned a certain car. There were a few elderly gentlemen standing, and she singled them out and aggressively enquired if they had left their wives in the car. I was beginning to think, the wife must have been ill or maybe confused or in some other kind of danger, when said lady went back outside and yelled at someone, "Your husband isn't in the pharmacy!!" She then came back inside and went over to the Reception for the Doctors. By this time I had got my prescription and went outside, and couldn't honestly see what the fuss was about. Then she came storming out, with a man behind her, and immediately started shouting at someone else in another car. It would appear she had hit the car of the man who was with her, while trying to reverse into a space reserved for one of the Practice's disabled doctors. His elderly wife was in the back seat of the car. He went straight to the car, and checked on his wife, and then checked the front of his car. By this stage the nice lady who had done the damage, was screaming across the car park at the other man. He had apparently pumped his horn to alert her that she was about to hit the car, and now she was being really verbally abusive to him. The language she was using, at full volume, was absolutely dreadful. Her children watched on. The man who's car she had hit, just shook his head and went back inside and she shouted, "Hey do you want my details or what?" and the man shook his head and walked on. She continued then to abuse the other man, who got back into his car and drove off. I was very concerned about the elderly lady in the car, and went over to the car. She opened the door in floods of tears, and proceeded to explain, that she is deaf and lipreads, and therefore had no idea what was happening. There had been minimal impact with the vehicle, so she had not felt it, so didn't really know why this other lady had approached the car. When she couldn't understand her, the lovely, caring lady who had hit her car (not) started to yell at her, and the lady couldn't explain she couldn't hear. She was soo upset, bless her, so I stayed with her a while to make sure she was okay until her husband, who had lost his place in the queue at reception, returned. They were in a courtesy car, as someone had previously hit their own car, and it was in getting fixed. She said she was a very nervous person and never went anywhere without her husband, because she finds it so hardto communicate. She had her little pooch on her knee. I felt so sorry for her. I have never witnessed such a disgraceful display of behaviour in all my life. It made me so very angry!!